Shift Robotics logo
Shift Robotics logo

All articles

Return PolicyUpdated 3 months ago

If you are unsatisfied with your purchase, you have 30 days from the day that you received your order to initiate a return. All returns are subject to the following conditions

  1. Normal wear and tear is acceptable, but the shoes must not be damaged.
  2. All returns are subject to a $100 restocking fee.

To initiate a return

Please submit a request under the subject of Return Order on our Contact Form. You will receive further instructions from our service team at [email protected]. Please make sure to have your order number ready.

Refund method and timing

  • Refunds will be processed within five business days of receiving the product(s).
  • Refunds will be processed back to the original payment method minus the $100 restocking fee.
Was this article helpful?
Yes
No
Shift logo