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Troubleshooting & Support

Learn more about troubleshooting, repairs and warranty.


Troubleshooting. If your Moonwalkers are not working as expected. Please check the error codes below for more information. If you have any other technical issues with your Moonwalkers and cannot find the answer in the Moonwalkers user manual, please

Limited Warranty

SHIFT ROBOTICS LIMITED WARRANTY Shift Robotics gives a LIMITED WARRANTY for the period of time(s) stated herein, subject to certain limitations, on your new Moonwalkers against defects in material or workmanship when properly used, maintained, and st

Return Policy

If you are unsatisfied with your purchase, you have 30 days from the day that you received your order to initiate a return. All returns are subject to the following conditions. To initiate a return. Please submit a request under the subject of Return

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