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TroubleshootingUpdated 8 months ago

Troubleshooting

If your Moonwalkers are not working as expected. Please check the error codes below for more information.

Fault Description
Bad wireless connection1
Charging error2
Battery Low3
Battery temperature out of range4
Motor overcurrent5
Motor overvoltage6
Motor temperature out of range7
Bad motor hall sensors8
Bad brake resistor9
Bad electronics10
Bad controller11
Others12

If you have any other technical issues with your Moonwalkers and cannot find the answer in the Moonwalkers user manual, please contact customer support.

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